Returns & Exchanges

We want you to love every piece you purchase from Needed, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Our mission is to ensure your wardrobe feels exactly as it should, with hassle-free exchanges and full refunds available.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all labels and tags are still attached and the garments are in original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.